Frequently Asked Questions
Everything you need to know about Spigen Business solutions.
What are the benefits of a Spigen Business account?
A Spigen Business account provides access to tiered volume discounts, dedicated account management, early access to new product releases, and streamlined tax-exempt purchasing for eligible organizations.
Do you offer bulk pricing for large corporate orders?
Yes, we offer competitive wholesale pricing for bulk orders. Discounts are automatically applied based on quantity tiers, or you can contact our sales team for a custom quote on large-scale deployments.
What is the standard shipping timeframe for business orders?
Most in-stock orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for urgent hardware protection needs.
Are Spigen products covered by a warranty?
All Spigen products come with a standard limited warranty against manufacturing defects. Business customers may also be eligible for extended support and simplified replacement processes for fleet deployments.
What is your return policy for bulk purchases?
Unopened and unused items can be returned within 30 days of delivery. Please note that high-volume returns may be subject to a restocking fee, and custom-branded or special-order items are generally non-returnable.
Can I request product samples before placing a large order?
Yes, qualified business customers can request samples to evaluate build quality and device compatibility. Please submit a request through our Business Inquiry form for approval.