Returns & Exchanges
At Spigen Business, we stand by the quality of our premium electronic accessories and offer a straightforward return process to ensure your professional gear meets every expectation. If you are not completely satisfied with your purchase, items can be returned within 30 days of delivery provided they are in their original packaging.
Initiate Your Request
Log in to your Spigen Business account and navigate to the order history section to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronics or accessories in their original retail packaging, ensuring all manuals and components are included to avoid restocking fees.
Ship to Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our quality control team verifies the condition of the returned hardware, a full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing